Refund policy
For this draft, I have used a 30-day return window. If your actual return period is different, change it before publishing so that the policy matches your real operating process.
Customers may request an eligible return within 30 days after receiving their order.
To qualify for a return, items should generally be unworn, unused, unwashed, free from customer-caused damage, and returned in substantially the same condition as received. Original tags and packaging should be included where reasonably possible.
Before returning an item, please contact:
Email: larechmidt0267@hotmail.com
Phone: +1 416-826-2555
Please provide your order number, customer name, email address, the item you wish to return, and the reason for the return.
Please wait for return instructions before sending your package.
Return Address
palmenlasmall
1751 Shoreham Dr
Montgomery, Alabama 36106
United States
If you receive an incorrect, damaged, or defective item, please contact us as soon as reasonably possible and provide your order number and photographs showing the issue where appropriate.
After review, we may provide an appropriate replacement, refund, or other available remedy.
Once an approved return is received and inspected, we will notify you of the refund status. Approved refunds will normally be issued to the original payment method.
Banks and payment providers may require additional time before the refund appears in your account.
For returns caused by an incorrect, defective, or damaged product sent by us, we will provide appropriate return instructions.
For returns due to change of mind, personal preference, or incorrect size selection by the customer, return shipping costs may be the customer's responsibility unless otherwise required by applicable law.
For exchange assistance, contact larechmidt0267@hotmail.com.
Last Updated: October 2, 2026